Privacy Policy


GENERAL INFORMATION:

In compliance with Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of natural persons concerning the processing of personal data and the free movement of such data, and Organic Law 3/2018, of December 5, on Personal Data Protection and Guarantee of Digital Rights, we require the user's authorization and consent to collect and process their personal data.

The purpose of this Privacy and Data Protection Policy is to inform users about the conditions governing the collection and processing of personal data we may obtain, always respecting the principles of legality, fairness, and transparency, as well as other obligations and guarantees established in the applicable personal data protection regulations.

Our Privacy Policy establishes the terms in which ZEUMAT ZITYCARD S.L. uses and protects the information provided by its users when using our website.

Below are the identifying details of the entity:

  • Data Controller: ZITYCARD S.L. - CIF B22330039
  • ­Address: C/ Rodrigo Díaz de Vivar 6, Local, 50006 Zaragoza
  • ­Phone: 976.377.384
  • ­Contact Email: info@zitycard.com
  • ­Data Protection Officer: We have a Data Protection Officer responsible for ensuring compliance with current regulations. Contact email: info@zitycard.com 

This company is committed to ensuring the security of its users data. When we request personal information to identify you, we ensure that it is only used in accordance with the terms outlined in this document. However, this Privacy Policy may change over time or be updated, so we recommend and emphasize that you review this page periodically to ensure you agree with any changes.

This website is governed by the applicable laws in Spain as mentioned above, and it is subject to them, both for national and international users who access it.

The data requested through the data collection forms on this page will always be processed in compliance with the applicable personal data protection regulations.

Access to our website by users is free and subject to the prior reading and full, express, and unconditional acceptance of the General Terms of Use in force at the time of access.


DATA CONTROLLER:

Company name:             ZEUMAT ZITYCARD S.L. - CIF B22330039

Contact:                   C/ Rodrigo Díaz de Vivar 6 Local. 50006 Zaragoza.

                                    https://zitycard.com/

                                    Teléfono: 976.377.384

​ ​ ​ ​  ​ ​ ​        @: info@zitycard.com

PURPOSE OF PROCESSING:

Our business website serves as a communication channel for individuals interested in the products and services we offer: clients, potential clients, suppliers, contacts, candidates, and/or users.

We need your authorization and consent to collect and process your personal data for managing and responding to inquiries and requests received through the website’s contact form.

Failure to provide this data will result in the inability to contact the interested party and respond to their request, provide the requested service, or deliver the requested product.

Regarding the purposes described, it is noted that fields marked with an asterisk (*) are mandatory, and without them, the request cannot be processed.

Regarding the purposes described, it is noted that fields marked with an asterisk (*) are mandatory, and without them, the request cannot be processed. If expressly authorized, we may send you information about our activities and products or services that we believe may be of interest to you via the provided email. You may withdraw your consent at any time by emailing info@zitycard.com.info@zitycard.com

COLLECTED INFORMATION:

The personal data subject to processing has been provided by the user or their legal representative.

Users are responsible for the accuracy and authenticity of the personal data provided. If the user provides personal data of third parties via this website, they must inform them of the applicable data protection clause and obtain their consent when necessary. Under current legislation, a minimum age of 14 years is required to provide personal data on this website.

Our website may collect the following personal data: General personal data: name, surname, email, phone number.

Additionally, specific information may be required to respond to inquiries (e.g., order management, billing, product delivery).

LEGAL BASIS:

The legal basis for processing personal data is the consent of the individuals concerned for handling and managing any request for information or consultation about our professional services, as well as for sending commercial communications carried out by ZEUMAT ZITYCARD S.L.

DATA RETENTION PERIOD:

Your data will be retained only as long as necessary to fulfill the aforementioned purposes. The maximum retention period is one year from the last confirmation of interest or sooner if the data subject exercises their right to cancellation, opposition, or restriction of processing. However, if there is a legal obligation or requirement, or for initiating internal actions due to improper use of the website, the data will be kept for the necessary time to comply with such obligations.

DATA DISCLOSURE:

ZEUMAT ZITYCARD S.L. will not sell, transfer, or distribute the collected personal information without your consent. As part of the contractual relationship with clients, their personal identification data may be shared with third-party collaborators exclusively for executing the contracted service. Users may expressly refuse the disclosure of their data provided at the time of contracting the services of ZEUMAT ZITYCARD S.L.

The data provided in the form on this website will not be shared with any other company and will become part of the potential client database managed by ZEUMAT ZITYCARD S.L.

INTERNATIONAL DATA TRANSFER:

ZEUMAT ZITYCARD S.L. does not carry out international transfers of personal data outside the European Union.

EXERCISING YOUR RIGHTS:

As the data subject and owner of personal data processed by ZEUMAT ZITYCARD S.L., you have the right to exercise the following rights:

  • Right of access: to know and obtain information about your data being processed.
  • ­Right to rectification or deletion: to correct or modify inaccurate or incomplete data.
  • Right to cancellation: to request the deletion of personal data processed by ZEUMAT ZITYCARD S.L.
  • Right to restriction of processing: to limit the future processing of personal data.
  • Right to object: to object to data processing or request its termination.
  • Right to data portability: to request that your data be provided to another data controller.
  • Right to withdraw your consent at any time.
  • Right to file a complaint with the Spanish Data Protection Agency (aepd.es) if you believe your rights have been violated.

You have the right to exercise these rights at any time and receive a response from ZEUMAT ZITYCARD S.L. The company commits to responding to your request within one month, extendable to three months for justified reasons. To exercise these rights, you must send a request to C/ Rodrigo Díaz De Vivar, No. 6, Local – C.P. 50006 ZARAGOZA (ZARAGOZA) or via email at info@zitycard.com.  

Additionally, you have the right to file a complaint with the competent supervisory authority, in this case, the Spanish Data Protection Agency (aepd.es), if you believe your personal data protection rights have been violated.

ZEUMAT ZITYCARD S.L. reserves the right to modify this Privacy Policy at any time.

SECURITY MEASURES:

ZEUMAT ZITYCARD S.L., committed to ensuring personal data protection, adopts the most appropriate technical and organizational measures to guarantee the security and privacy of your data, preventing its alteration, loss, processing, or unauthorized access. Among these measures:

  • Pseudonymization and encryption of personal data when handling sensitive data
  • Ensuring confidentiality, integrity, availability, and resilience of processing systems and services
  • Restoring data access quickly in case of physical or technical incidents
  • Regularly evaluating and assessing the effectiveness of security measures.

CONSENT AND ACCEPTANCE:

By accepting this document, you acknowledge and accept all clauses of our Privacy Policy, thereby authorizing the collection and processing of your personal data under these terms. Acceptance is confirmed by checking the "Read and Accept" box in our Privacy Policy.